About Us


Who We Are

Perkhidmatan Antarabangsa SOS (abbreviated PKA.SOS) is a Malaysian joint venture between local Malaysian shareholders and International SOS Malaysia Sdn Bhd (abbreviated Intl.SOS). PKA.SOS provides medical and travel security services to corporations in the energy, mining, infrastructure and government sectors. As an associate of Intl.SOS, PKA.SOS has access to International SOS’ full scope of medical resources and capabilities worldwide at an agreed preferred fee.

PKA.SOS also develops and deploys qualified Malaysians throughout Asia and the Middle East Regions through its export division. They are focused on providing professional and medical services to clients in the regions and its surrounding while gaining international exposure and experience. Upon completion, they return to Malaysia where their newly gained experience would value add the roles that they take on. We currently have over 40 medical staff and professionals undergoing this programme.

Company Information

PKA.SOS was incorporated on 28 July 2010. As a majority-owned Bumiputera company, PKA.SOS obtained its Ministry of Finance Bumiputra Status on 15 May 2012 and subsequently two Petroliam Nasional Berhad (“PETRONAS”) Licences on 18 September 2012 for safety consultancy services and manpower supply services. Since obtaining these two licenses, PKA.SOS has grown to be the preferred provider of Medical Services for Intl.SOS and other companies involved in the energy, mining and infrastructure sectors.

PKA.SOS is staffed with 150 people comprising doctors, medics and professional staff of which more than 75% are professionals with more than 10 years of experience in the industry. Local Malaysians account for 98% of the employees in PKA.SOS.

Our Infrastructure

PKA.SOS is headquartered in Kuala Lumpur and has an office in Miri, Sarawak. Our PKA.SOS office in Miri, Sarawak also serves as a Skills Development Centre for medics providing basic life support, advanced cardiac life support, equipment training and medics induction programmes.

In addition to that, PKA.SOS also has full access to International SOS’ local and global resources and capabilities enabling PKA.SOS to operate as a global company delivering a consistent 24-hour service, coordinated across time zones. Whether at a global or local level, PKA.SOS has access to the following International SOS’ resources at a preferred fee, to provide a fast and flexible response to our members’ needs:
13,000 security, medical, logistics and digital experts standing by to provide support and assistance from over 1,200 locations in 90 countries
Worldwide network of 28 assistance centres that is open 24/7/365 and staffed by physicians, multi-lingual coordinators, operations managers, and logistics support personnel, they can respond rapidly to any type of emergency or call for assistance. Our global case management system enables our doctors, security specialists and coordinators to monitor cases in real-time around the world. Information such as x-rays and scans can be attached and viewed from any assistance centre.
54 International SOS clinics, located in places where international standards of medical care are unavailable, or where cultural and language barriers make it difficult to receive appropriate care. They offer primary care, diagnostic care and 24/7 emergency care.
Fleet of dedicated air ambulances strategically located to provide evacuation services worldwide conducting around 1,700 air ambulance missions per year. Each has the latest medical equipment to cater for all types of medical emergency. Our regional aviation specialists also have access to a range of other aircraft including executive jets, helicopters, military, and wide-bodied aircraft.
Global network of over 89,000 credentialed medical, security and technical providers is managed by a dedicated team of Network Specialists. A powerful, proprietary database and search tool means that information can be found and updated immediately.
Multi-lingual staff, providing services in over 110 languages and dialects.
4,400 Medical Professionals - With extensive experience in all fields of medicine, and a thorough knowledge of the local environment and healthcare system.
Access to 1000-strong dedicated, full-time security team with access to a further 400 security partners in over 240 countries and territories & 10K cities - Providing analysis, expert advice and location monitoring across the world.

Our People

Our story is one of passionate men and women who have made it their vocation to help people and companies across the world.

When our members need help, they are put in direct contact with medical professionals from the outset, so their access to a doctor and other professionals is in real-time.

Our people undergo continual training and development to ensure that, 24 hours a day, seven days a week, they are able to make timely decisions in the best interests of our clients.

Whether they are soft skills training, or technical know-how, our staff will be fully kept up to speed with the most up to date training programmes.

  • Kuala Lumpur Office
    A-15, Level 15, Menara Allianz Sentral
    203, Jalan Tun Sambanthan
    KL Sentral
    50470 Kuala Lumpur

  • Phone: +603 2787 3001

  • Fax: +603 2787 3030

  • Miri Office
    Lot 10627, Block 5, Ground Floor
    Airport Commercial Centre
    Jalan Airport, 98000 Miri, Sarawak

  • Phone: +6085 612 600

  • Fax: +6085 612 771